Why does productivity matter? How do I improve? And how can I protect my team?Our recent webinar, “Urgent Care: Productivity and Skill Mix for Peak Performance,” was a great discussion answering some....
Workforce Planning, Winter Pressures, Urgent Care
In the run up to an unpredictable winter, one thing in the NHS is certain: Every urgent care organisation is facing similar challenges. So as you prepare for the months ahead, hearing from others in....
Former NHS operational manager, Joe, shares his go-to strategies for running an efficient urgent care service this winter – while looking after yourself, your staff and your patients.
You walk into work and the waiting room is full. Half of your team have requested leave for the same week, and the temperature outside just keeps climbing. Sound familiar?